People
jason beeland
andrew burke
kevin burke
rob campbell
philip fibiger
chris hutchinson
jeremy muhlich
kim nies
luke petre
dana reid-vanas
paul sharpe
derek sung
Information
about
hosting
|--email
|--web
|--passwords
|--bandwidth
\--domain
You can manage your domain's email addresses and settings by clicking here
Email Hosting
Your username works as an email address at any of the various domains we own (e.g. username@fdntech.com), or we can provide virtual accounts (bob@, mom@, sales@, etc.) for any domain you own. Virtual accounts can redirect to your local email account or any other "off-site" email.
Receiving mail at your desktop
To read your mail with Outlook or OS X Mail or whatever mail program you prefer, use the following settings (not all settings will pertain to your software, just set the ones you can) and enter your username and password where appropriate:
| server type: | IMAP |
| server address (IMAP): | imap.fdntech.com |
| SSL: | yes (always/required) |
| server port: | 993 |
| authentication method: | password |
| IMAP path prefix: | INBOX |
Here is a separate page with screenshots for Eudora users.
Sending mail from your desktop
To send outgoing mail from your desktop email client, set the following options (all that apply) as well as your username and password:
| server address (SMTP): | smtp.fdntech.com |
| my server requires authentication: | yes |
| SSL: | yes (always/required) |
| authentication method: | password or plain |
Webmail
Go to http://webmail.fdntech.com/ and log in with your username and password. The webmail system is very user-friendly. If you click on the Options link at the top, and then Display Preferences, you can change your From: address and the color/layout.
Pine
(Shell accounts only)
Pine is already set up correctly via /etc/pine.conf. Due to our use of IMAP access, at startup you'll need to hit enter to accept the default username and then type your password. This may be a little disconcerting to some long-time Pine users.
Pine can access your IMAP folders, too. If you have nested folders, remember to use the > (greater-than) key to descend to a list of subfolders, and use enter to descend to a list of messages.
Maildir
All mail is stored in Maildir format in ~/Maildir/ . You can poke around in there and see your emails in individual files if you are curious.
Procmail
The system defaults for procmail take care of delivering to Maildirs, so new users who have .procmailrc files from old accounts MUST remove any MAILDIR and DEFAULT settings and let our defaults do the work. Also, destination folders in procmail recipies should look like this:
| .Spam/ |
| .Personal.SomeSubfolder/ |
| .Personal.SomeSubfolder.AnotherSubFolder/ |
Note the leading dot, nesting dots for subfolders, and trailing slash. They are all important!
SpamAssassin
All incoming mail is passed through SpamAssassin. It makes no changes to the message other than adding a couple of headers on which you can filter. By default, your account has a ~/.procmailrc file which puts detected spam into a folder called Spam. If you would rather not do this, or handle spam differently, feel free to edit your .procmailrc, or ask on the mailing list if you aren't comfortable doing it yourself.
You can also customize some SpamAssassin settings by editing the ~/.spamassassin/user_prefs file.
SpamAssassin is good, but not perfect. Saving your spam to a folder which can be examined and emptied periodically keeps you from missing false positive hits.